The integrated management system of Future FM Zrt. and the Future Security Service Kft. covers fully all our provided services. Our management system complies with different standards integrated way which had been introduced according to the professional requirements of the given activity which standards are continuously developed.
Future FM in accordance with commitment to quality, to the environment, to the energy as well as to health protection, our facility management activities are governed by an integrated quality, environment and health protection system based on MSZ EN ISO 9001:2015 Standard for Quality Management, on MSZ EN ISO 14001:2015 Standard for Energy Management, Energy management system based on MSZ EN ISO 50001:2019, Food safety management system based on MSZ EN ISO 22000:2018 and on MSZ EN ISO 45001:2018 Occupational health and safety management systems, all of which apply to the technical operation, facility management, building and facility cleaning, security services, catering, gardening, fleet management and document management divisions.
Future FM Zrt. applies MSZ ISO 26000:2011 for governance processes as part of our Integrated Management System in managing social responsibility issues, strategy and processes.
In 2022, Future FM Zrt. expanded its integrated management system with the standard requirements of MSZ EN ISO 41001:2018 Facility management systems.
Future Security in accordance with commitment to quality and informationen security, our security management activities are governed by an integrated quality and information security management system based on MSZ EN ISO 9001:2015 Standard for Quality Management and on MSZ ISO/IEC 27001:2014 Standard for Information Security Management.
Name of Standard |
The date of adoption of the specified standard management system |
ISO 9001 – Quality Management Standard |
1999. |
ISO 14001 – Environmental Management Standards |
2005. |
ISO 45001 – Occupational Health and Safety Management Standard |
2008. |
ISO 27001 – Information Security Management Standard |
2012. |
ISO 22000 – Food Safety Management System |
2013. |
ISO 26000 – Corporate Social Responsibility |
2015. |
ISO 50001 – Energy Management System |
2017. |
ISO 41001 – Facility Management System |
2022. |
Quality management system
The Future FM Zrt. and the Future Security Zrt. apply the MSZ EN ISO 9001:2015 standard in all sector of our services.
Our quality management covers all our business activities.
Our proposals, contracts, our vendor selection, ensuring of the resources, procurement of materials, the coordination and control of the works are performed based on the requirements and rules defined in our Quality Control Manual.
The most prominent elements of our quality management system is the control of the services provided to our Clients, continuous training of our workers, checking of the work flows, the correcting of the perceived shortcomings and the preventative actions taken.
The realization of our quality requirements is ensured by the regulation of responsibilities and functions.
We put much emphasis on the traceability of our processes. Our documentation system was formed accordingly. The reports, forms and logs generated during the service activity provides information to our work managers on the events happened at the given work site. After the analysis, assessments of the reports the necessary measures are taken.
Our quality management system is continuously developed by management reviews, internal audits and the reviews conducted by quality management auditors.
Environmental management system
The Future FM Zrt. applies the MSZ EN ISO 14001:2015 standard in all sector of our services. Our environmental management system involves the exploration of the effects of the service activities on the environment and its analysis as follows.
Our entire service is reviewed elements by element. In particular we analyze the service elements and environmental factors that can have adverse effects on the environment, and for which we are able to influence. These factors are evaluated according to the probability of their occurrence and their effects on the environment.
Based on this evaluation we determine the significant environmental effects.
The purpose of the list of the environmental effects and the selection of the significant effects is to provide data, the analysis of the environment protection situation, the definition of the tasks, environment related aims, estimates and their control.
We constantly monitor all legal and other requirements, which have environmental aspects of our activities and services.
In case of each regulation change, application of new materials, introduction of new products or technology we conduct a review.
We reviewed the prepared risk analysis annually and the corresponding actions to be taken are determined.
Occupational health and safety management system
The Future FM Zrt. applies the MSZ 28001:2008 (BS OHSAS 18001:2007) standard in all sector of our services.
The acronym OHSAS (MEBIR in Hun) stands for short for the risk assessment of the occupational health and safety management based on which we assess our services to find which elements have bad influence on human health and which of them we are able to influence.
These elements are evaluated and classified by their probable occurrence and influence on health and based on that we define the significant effects. The registered effects are reviewed annually by the assigned health and safety manager.
The efficiency of our system is ensured by the regular fire and labour safety trainings for our employees, checking that the works meet the appropriate requirements, the correcting of the perceived shortcomings and the preventative actions taken.
The operation of our OHSAS system facilitates the compliance with the more and more rigorous health and safety requirements as well as the prevention and decrease of the labour related accidents and damage to health:
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efficient defence of the health of the colleagues in order to minimize vulnerability,
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timely identification and prevention of hazards,
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comprehensive processes, decrease the rate of the risk,
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comply with the related laws and regulations,
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optimizing safety related process costs,
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expressing of the responsibility of being a manager towards authorities, those in the market and society.
All in all OHSAS is a help to save money by significantly reducing costs and damages deriving from accidents.
Facility management system
Information security management systems
Future Security Zrt. applies the MSZ ISO/IEC 27001:2014 standard in relation to security services.
The acquiring of the ISO/IEC 27001 certification helps our security services unit – the Future Security Zrt. – to handle and secure the valuable information of our partners.The ISO/IEC 27001 standard is the only controlled international standard which defines the requirements of the information security management system. We have defined and conduct our information security controls based on this standard, as well as the methods for securing the information of each our businesses.
Our entire activity is reviewed regularly. Those service elements which are classified as being in the danger zone are evaluated with significant care and we try to define which we are able to influence.A risk assessment is made on the threats, weaknesses and other effects affecting our company which will define the rate of the risk and the basis for defining the required information security goals and processes.
We constantly monitor all legal and other requirements which are related to aspects of information security of our activities and services.Review is conducted in case of any changes in the laws and regulations, application of new materials, modification of a technological process.
We reviewed the prepared risk analysis annually and the corresponding actions to be taken are determined.We have also prepared, as further elements of the system operated by the standard, our internal norms – Security Procedure, Data and Information Management Procedure – which in details provide specific solutions for safe handling of data and information given to be charged for.
In accordance with the related regulations, considering the above, the data handling conducted by us is always reported to and ask to be registered by the Hungarian National Authority for Data Protection and Freedom of Information.